The following General Terms and Conditions (GTC) govern the contractual relationship between the company innovarte, owned by Gianluca Febo, Via Ör 16, 6949 Comano, Ticino, Switzerland, VAT 704 680, and the users and contractors (hereinafter referred to as Œbuyers‚) who have chosen to use the Internet offer provided by http://innovarte.ch/elegance_pro_modacqui.htm

1. Conclusion of contract
(1) The online offers from innovarte represent a non-binding invitation to the buyer to order articles from the elegance line.
(2) By ordering innovarte elegance products via the Internet, the buyer makes a binding offer to conclude a contract.

2. Payment modalities
(1) Payment can be made in advance, by credit card or bank transfer. We reserve the right to accept or decline certain payment methods in individual cases.
(2) In the case of payment via the automatic bank transfer system, the amount due will be debited within one week of concluding the contract and the selected product(s) will be delivered. If you pay by credit card, the purchase price will be charged after shipment of the goods.

3. Delivery
(1) Delivery is performed through shipment of the ordered product(s) to the address indicated by the buyer.
(2) The price indicated for the selected product(s) does not include shipping costs or VAT (7.6%), which will be added onto the bill. For deliveries outside Switzerland, shipping costs will be charged as indicated on the invoice. If more than three articles are purchased, the shipping costs may vary according to the weight of the package. In such a case it is the responsibility of innovarte to inform the buyer of the shipping costs for the product(s) ordered. Should the buyer request a special mode of delivery which would incur higher costs, the buyer must pay these surcharges.

4. Prices
The price indicated for the selected product(s) is understood as the final price, excluding VAT (7.6%) and shipping costs.

5. Rescission
(1) innovarte is entitled to rescind the contract, or to suspend outstanding deliveries or services if the buyer has made false claims regarding his creditworthiness or there is evidence of the buyer’s insolvency (e.g. if bankruptcy proceedings have been instigated against the buyer or such proceedings have been closed due to lack of assets).
(2) In the case of a partial rescission, any deliveries or services already rendered are to be charged and paid according to the terms of the contract. The right is reserved to claim compensation.

6. Guarantee
(1) Guarantee to users:
innovarte guarantees that all products are transferred to the shipping agent in perfect condition. Should a product reach the buyer in a damaged condition, the buyer must notify the shipping agent of this damage upon receiving the goods. innovarte shall be responsible for dispatching a new delivery.
(2) Guarantee to contractors:
a) If a purchase constitutes a commercial transaction for both innovarte and the buyer, the buyer must check the product(s) delivered for any deviations in quality or quantity and advise innovarte of any deficiencies noticed within one week. Otherwise no claim can be made under the guarantee. Concealed defects must be notified to innovarte in writing within one week after their discovery. To comply with the period in which a claim can be made it is sufficient to notify innovarte in good time. In such a case, the buyer bears the burden of proof of eligibility to claim, particularly regarding the damage itself, the point in time that the damage was noticed and the prompt notification of claim.
b) In the case of damage, innovarte will make a replacement delivery.(3) If innovarte subsequently delivers a damage-free product to fulfil its contractual obligations, innovarte can demand the return of the damaged product(s).
(4) Damage caused to the product(s) while on display or during storage which is due to improper handling on the part of the buyer or contrary to the contractual conditions does not constitute grounds for a claim against innovarte.

7. Liability Restrictions
Based on the current state of our technology, it is not possible to guarantee faultless data communication through the Internet, nor safeguard constant availability. We are not liable for the constant availability of our Internet Shop.

8. Transaction security
Secure e-commerce
This new security system demands that cardholders identify themselves for each Internet transaction, as they do for withdrawals at the cash dispenser. Both customers and owners of online shops benefit from this new security standard, which can effectively prevent the misuse of credit cards and therefore clearly reduce the risk of fraud for all concerned.

9. Privacy
The personal data provided on the payment form will neither be used by innovarte for promotional purposes nor be communicated to third parties, but will remain exclusively linked to the product(s) which the buyer has ordered online.
The data provided will be kept in an archive to which only those responsible, the General Manager and the staff processing the order shall have access. The data will be neither published nor made generally accessible. innovarte will not send any e-mails for the purpose of direct sales without the prior agreement of the buyer concerned.